Questions and Answers

A: For security reasons, presently only the doctor who issued a given referral can cancel it.

A: Please contact the call center at 070014220 for verification.

A: This referral may already have been completed or is being processed by another medical institution. It is possible that the referral has been canceled by the doctor who issued it. Please contact the call center at 070014220 for verification.

A: Because the deadline for fulfilling the second section has passed.

A: For such problems, please refer to your software developer for assistance, or you can check the fulfillment NRN by calling 070014220.

A: We advise you to use the document’s NRN for such a search, as this reduces the possibility for error.

A: Yes. You can submit information about performed activities to NHIS once a month, at the same time you submit your reports to NHIF.

A: It is preferable to send information immediately after the activity is performed, rather than once a month. This way, the information becomes immediately visible to patients and other dental practitioners.

А: Medical professionals work with software products provided by private sector companies. NHIS provides a unified platform for standardizing and exchanging information between different medical software providers on the market.

A: It does not matter whether you choose a qualified electronic signature of a natural person or a legal entity, as long as it has a personal identifier of the person using the signature.

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